{"id":12066,"date":"2026-06-18T08:01:10","date_gmt":"2026-06-18T08:01:10","guid":{"rendered":"https:\/\/www.dormisan.eu\/odstupenie-od-zmluvy\/"},"modified":"2026-06-18T08:38:46","modified_gmt":"2026-06-18T08:38:46","slug":"odstupenie-od-zmluvy","status":"publish","type":"page","link":"https:\/\/www.dormisan.eu\/it\/odstupenie-od-zmluvy\/","title":{"rendered":"Odst\u00fapenie od zmluvy do 14 dn\u00ed"},"content":{"rendered":"<p>Ako spotrebite\u013e m\u00e1te pr\u00e1vo odst\u00fapi\u0165 od zmluvy uzavretej na dia\u013eku bez udania d\u00f4vodu, a to do <strong>14 kalend\u00e1rnych dn\u00ed<\/strong> od prevzatia tovaru. Toto pr\u00e1vo sa vz\u0165ahuje v\u00fdlu\u010dne na fyzick\u00e9 osoby \u2013 spotrebite\u013eov, ktor\u00ed nakupuj\u00fa mimo r\u00e1mca svojej podnikate\u013eskej \u010dinnosti.<\/p>\n<hr>\n<h3>1. Lehota na odst\u00fapenie od zmluvy<\/h3>\n<p>Lehota 14 dn\u00ed za\u010d\u00edna plyn\u00fa\u0165 <strong>odo d\u0148a prevzatia tovaru<\/strong>. Pre zachovanie lehoty posta\u010duje, ak ozn\u00e1menie o odst\u00fapen\u00ed odo\u0161lete pred jej uplynut\u00edm.<\/p>\n<hr>\n<h3>2. Podmienky vr\u00e1tenia \u2014 matrace a doplnky<\/h3>\n<table style=\"width:100%;border-collapse:collapse;margin-bottom:10px;\">\n<thead>\n<tr style=\"background:#f0f0f0;\">\n<th style=\"padding:10px 12px;text-align:left;border:1px solid #ddd;\">Typ produktu<\/th>\n<th style=\"padding:10px 12px;text-align:left;border:1px solid #ddd;\">Pr\u00e1vo na odst\u00fapenie<\/th>\n<th style=\"padding:10px 12px;text-align:left;border:1px solid #ddd;\">Podmienka<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding:10px 12px;border:1px solid #ddd;\"><strong>Matrac \u0161tandardn\u00fd<\/strong> (z katalo\u0107u)<\/td>\n<td style=\"padding:10px 12px;border:1px solid #ddd;color:green;\"><strong>\u2714 \u00c1no, 14 dn\u00ed<\/strong><\/td>\n<td style=\"padding:10px 12px;border:1px solid #ddd;\">M\u00f4\u017eete ho rozba\u013ei\u0165 a vysk\u00fa\u0161a\u0165. Mus\u00ed by\u0165 vr\u00e1ten\u00fd \u010dist\u00fd a nepo\u0161koden\u00fd.<\/td>\n<\/tr>\n<tr style=\"background:#fafafa;\">\n<td style=\"padding:10px 12px;border:1px solid #ddd;\"><strong>Matrac na z\u00e1kazku<\/strong> (atypick\u00fd rozmer, osobn\u00e9 po\u017eiadavky)<\/td>\n<td style=\"padding:10px 12px;border:1px solid #ddd;color:red;\"><strong>\u2718 Nie<\/strong><\/td>\n<td style=\"padding:10px 12px;border:1px solid #ddd;\">\u00a7\u00a07 ods.\u00a06 p\u00edsm.\u00a0c) z.\u00a0102\/2014 Z.\u00a0z. \u2014 tovar zhotoven\u00fd pod\u013ea osobitn\u00fdch po\u017eiadaviek spotrebite\u013ea.<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:10px 12px;border:1px solid #ddd;\"><strong>Vank\u00fa\u0161e, prikr\u00fdvky, chr\u00e1ni\u010de matracov<\/strong><\/td>\n<td style=\"padding:10px 12px;border:1px solid #ddd;color:darkorange;\"><strong>\u26a0 Len neotvoren\u00e9<\/strong><\/td>\n<td style=\"padding:10px 12px;border:1px solid #ddd;\">Po poru\u0161en\u00ed hygienick\u00e9ho obalu pr\u00e1vo na odst\u00fapenie zanik\u00e1 (\u00a7\u00a07 ods.\u00a06 p\u00edsm.\u00a0e)).<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<hr>\n<h3>3. Stav matrac\u00e1 pri vr\u00e1ten\u00ed<\/h3>\n<p>Matrac m\u00f4\u017eete rozba\u013ei\u0165 a vysk\u00fa\u0161a\u0165, tak ako by ste to urobili v kamennom obchode. Ak v\u0161ak matrac vykazuje zn\u00e1mky <strong>nadmern\u00e9ho pou\u017eitia alebo po\u0161kodenia<\/strong> (napr. \u0161kvrny, po\u0161koden\u00e1 l\u00e1tka), m\u00e1me pr\u00e1vo <strong>odp\u00f3\u010d\u00edta\u0165 sumu zodpovedaj\u00facu zn\u00ed\u017eeniu jeho hodnoty<\/strong> z vratenej \u010diastky.<\/p>\n<p><strong>Pre vr\u00e1tenie vy\u017eadujeme:<\/strong><\/p>\n<ul>\n<li>Matrac mus\u00ed by\u0165 <strong>\u010dist\u00fd<\/strong> (bez \u0161kv\u00farn a zne\u010disten\u00ed)<\/li>\n<li>Matrac nesmie by\u0165 <strong>po\u0161koden\u00fd<\/strong><\/li>\n<li>Zabalit ho do ochrann\u00e9j f\u00f3lie na prepravu<\/li>\n<li>Prilo\u017ei\u0165 k\u00f3piu objedn\u00e1vky alebo dodac\u00edho listu<\/li>\n<\/ul>\n<p><em>Odpor\u00fa\u010danie: Po\u010das sk\u00fa\u0161obn\u00e9ho obdobia pou\u017e\u00edvajte chr\u00e1ni\u010d matrac\u00e1, aby ste predi\u0161li mo\u017en\u00e9mu zn\u00ed\u017eeniu hodnoty.<\/em><\/p>\n<hr>\n<h3>4. N\u00e1klady na dopravu<\/h3>\n<table style=\"width:100%;border-collapse:collapse;\">\n<thead>\n<tr style=\"background:#f0f0f0;\">\n<th style=\"padding:10px 12px;text-align:left;border:1px solid #ddd;\">Typ n\u00e1kladu<\/th>\n<th style=\"padding:10px 12px;text-align:left;border:1px solid #ddd;\">Kto plat\u00ed<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td style=\"padding:10px 12px;border:1px solid #ddd;\"><strong>Doru\u010denie tovaru<\/strong> (z obchodu k v\u00e1m)<\/td>\n<td style=\"padding:10px 12px;border:1px solid #ddd;\">Doprava je zahrnut\u00e1 v cene tovaru. <strong>Nie je \u00fa\u010dtovan\u00e1 osobitne \u2014 nerefunduje sa.<\/strong><\/td>\n<\/tr>\n<tr style=\"background:#fff3cd;\">\n<td style=\"padding:10px 12px;border:1px solid #ddd;\"><strong>Vr\u00e1tenie tovaru<\/strong> (od v\u00e1s k n\u00e1m)<\/td>\n<td style=\"padding:10px 12px;border:1px solid #ddd;\"><strong>N\u00e1klady na sp\u00e4tn\u00fa prepravu zn\u00e1\u0161a kupuj\u00faci.<\/strong><br \/>\nUpozor\u0148ujeme: preprava matrac\u00e1 je objemn\u00e1 a n\u00e1kladn\u00e1 (orient\u00e1\u010dne 50\u2013150\u00a0\u20ac a viac pod\u013ea vzdialenosti a prepravcu). Sk\u00f4r ako pod\u00e1te \u017eiados\u0165, odpor\u00fa\u010dujeme si zisti\u0165 cenu prepravy.<\/td>\n<\/tr>\n<tr>\n<td style=\"padding:10px 12px;border:1px solid #ddd;\"><strong>Vr\u00e1tenie pri vadn\u00e9 \/ chybn\u00e9 dod\u00e1vke<\/strong><\/td>\n<td style=\"padding:10px 12px;border:1px solid #ddd;\"><strong>Zn\u00e1\u0161a pred\u00e1vaj\u00faci<\/strong> \u2014 ak sme odoslali vadn\u00fd alebo nespr\u00e1vny tovar.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>\u26a0\ufe0f <strong>Nezasielajte tovar na dobierku<\/strong> \u2014 tak\u00e9to z\u00e1sielky nepreber\u00e1me.<\/p>\n<hr>\n<h3>5. Refund\u00e1cia<\/h3>\n<p>Vr\u00e1time <strong>cenu tovaru<\/strong> (doprava bola zahrnut\u00e1 v cene a nie je osobitne refundovan\u00e1) do <strong>14 dn\u00ed<\/strong> od prijatia va\u0161ej \u017eiadosti. Vr\u00e1tenie m\u00f4\u017eeme odlo\u017ei\u0165 a\u017e do fyzick\u00e9ho doru\u010denia vr\u00e1ten\u00e9ho tovaru. Platbu realizujeme rovnak\u00fdm sp\u00f4sobom ako p\u00f4vodn\u00fa transakciu.<\/p>\n<hr>\n<h3>6. Kontakt<\/h3>\n<ul>\n<li><strong>E-mail:<\/strong> info@dormisan.eu<\/li>\n<li><strong>Adresa:<\/strong> L.C.MANAGER, s.r.o., \u017dup\u010dany 176, 08001 Pre\u0161ov<\/li>\n<\/ul>\n<p style=\"font-size:13px;color:#777;margin-top:30px;border-top:1px solid #eee;padding-top:15px;\">\nFormul\u00e1r na odst\u00fapenie od zmluvy: <a href=\"https:\/\/www.dormisan.eu\/it\/easy-return\/\">easy-return<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Ako spotrebite\u013e m\u00e1te pr\u00e1vo odst\u00fapi\u0165 od zmluvy uzavretej na dia\u013eku bez udania d\u00f4vodu, a to do 14 kalend\u00e1rnych dn\u00ed od prevzatia tovaru. Toto pr\u00e1vo sa vz\u0165ahuje v\u00fdlu\u010dne na fyzick\u00e9 osoby \u2013 spotrebite\u013eov, ktor\u00ed nakupuj\u00fa mimo r\u00e1mca svojej podnikate\u013eskej \u010dinnosti. 1. Lehota na odst\u00fapenie od zmluvy Lehota 14 dn\u00ed za\u010d\u00edna plyn\u00fa\u0165 odo d\u0148a prevzatia tovaru. Pre<\/p>","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-12066","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Odst\u00fapenie od zmluvy do 14 dn\u00ed - Dormisan<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dormisan.eu\/it\/odstupenie-od-zmluvy\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Odst\u00fapenie od zmluvy do 14 dn\u00ed - Dormisan\" \/>\n<meta property=\"og:description\" content=\"Ako spotrebite\u013e m\u00e1te pr\u00e1vo odst\u00fapi\u0165 od zmluvy uzavretej na dia\u013eku bez udania d\u00f4vodu, a to do 14 kalend\u00e1rnych dn\u00ed od prevzatia tovaru. 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